COVID-19 Travel Update

The safety and well being of our guests, customers and colleagues is a top priority for KAKAKU The Guest House.

KAKAKU The Guest House continues to monitor the corona virus (COVID-19) situation closely, and listening carefully to the questions and concerns we
receive from guests such as you.

KAKAKU The Guest House’s purpose – we care for Guests, so they can be their best – and in response to the dynamic COVID-19 situation, we would like to share actions – KAKAKU The Guest House is taking to care for you during this time, including booking with confidence and travel flexibility and comprehensive steps to implement new guidance, procedures and practices as we re-imagine the hotel experience.

Safety First, Well being Always

Providing safe and clean environments for our guests and colleagues is always a top priority at KAKAKU The Guest House, and we remain committed to enhanced levels of cleanliness PROTOCOLS now and in the future.


Following medical expert guidance to help reduce the spread of COVID-19, face masks or coverings are required in hotel indoor areas and when moving around in
outdoor areas at KAKAKU The Guest House, with some exceptions, based on local laws or guidance. For specific requirements, please contact the hotel directly or visit the hotel website.

We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), other leading organizations and experts, and local government requirements and guidance.

Enhanced Cancellation Policy

With some very limited exceptions, existing reservations booked can be cancelled at no charge up to 24 hours before your scheduled arrival. This
includes Advance Purchase Rate reservations. Reservations made under the Special Event Rates are subject to the cancellation policy disclosed at the
time of reservation.

KAKAKAU The Guest House adjust cancellation policy during some highdemand periods (e.g., holidays or special events).

Please note: These policies apply to reservations made through KAKAKU The Guest House directly. Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.

Committed to Inclusion and Respect

KAKAKU The Guest House thanks you for your support and your loyalty. We will keep you updated through this dynamic situation and can’t wait to welcome you at our Guest House soon.